Preguntas frecuentes

General Questions

PlanetCar is a car subscription service that makes car ownership more accessible. You simply choose a car, apply and verify your documents, and once approved, you can drive away!

No, there are no hidden fees. Our pricing is transparent, and we include comprehensive insurance, maintenance, and other essentials in the monthly fee.

Payments & Billing

We accept various payment methods, including credit/debit cards and bank transfers. You can set up automatic payments to ensure you never miss a due date.

If your payment is late, please contact our support team as soon as possible. Depending on your subscription plan, there may be a grace period or a small late fee.